Civilization 7's launch has received a mixed reception on Steam, but Take-Two's CEO, Strauss Zelnick, remains optimistic. While acknowledging negative reviews, including a scathing 2/5 from Eurogamer, he points to a Metacritic score of 81 and numerous reviews exceeding 90 as evidence of the game's overall quality. He attributes the negative feedback from some hardcore fans to the significant changes implemented in this iteration.
Early access players, predominantly dedicated Civilization fans, have voiced concerns about the user interface (UI), limited map variety, and missing features. Firaxis has acknowledged these criticisms and pledged improvements, including UI enhancements, the addition of team-based multiplayer, and a broader range of map types.
Zelnick believes that the "legacy Civ audience," initially apprehensive about the changes, will ultimately embrace Civilization 7 with extended playtime. He highlights the game's innovative Age Transition system, a departure from previous Civilization titles, as a key element that will resonate with players over time. This system involves selecting a new civilization, retaining legacies, and witnessing world evolution at the end of each Age (Antiquity, Exploration, and Modern).
However, Firaxis faces the challenge of improving player sentiment, particularly on Steam. The Steam user review rating is critical for the game's visibility and success on the platform, impacting its discoverability and overall perception among potential players. Addressing the identified UI issues and other concerns will be crucial in shifting the current mixed reception to a more positive one.