Embark on your journeys with confidence and peace of mind with the innovative FlySmart mobile app, brought to you by the Malaysian Aviation Commission (MAVCOM). Designed to empower travelers, FlySmart ensures your traveler's rights are safeguarded, making your travel experience smoother and more secure.
Getting started is simple. Just create a consumer account with MAVCOM by entering your email address, name, and phone number. With your account set up, you're ready to travel smarter and more securely, knowing that your rights protection is just a tap away on your smartphone. Your personal data is handled with the utmost care, used solely for MAVCOM's complaints management process, ensuring your privacy is respected at all times. Be sure to review the Personal Data Privacy Disclaimer at https://flysmart.my/en/flysmart-app-disclaimer/ for more information.
With the FlySmart app, you can easily lodge complaints about any flight-related service issues, non-compliance, or violations you encounter during your travels. The app allows you to enhance your complaint by instantly snapping photos and attaching relevant documents, making your case stronger. Stay informed about the progress of your complaints with real-time notifications and track them through the Case History list, ensuring you're always in the loop from start to resolution.
Stay ahead of the game with real-time updates on travel-related information, including national flight disruptions, breaking travel news, and other significant events, delivered directly to your FlySmart app. With quick access to the FlySmart website and Facebook page within the app, essential travelers' rights information is always at your fingertips. Please note that an internet connection is required to use these features.
Download and install the FlySmart mobile app today to travel smarter and more securely with MAVCOM's FlySmart!
What's New in the Latest Version 2.5.4
Last updated on Oct 20, 2024
- Additional features
- Travel Advisory
- Know Your Rights
- Account Deletion
- Refund Process
- Bug fixes
- Design improvements
